@charset "utf-8";

table.ajaxtable td.idle_time {
    text-align: right;
    width: 1px;
    min-width: 25px;
}

table.ajaxtable td.tick_watch_status {
    text-align: center;
    width: 1px;
    min-width: 25px;
}

table.ajaxtable td.tick_watch_status svg.svg-inline--fa-eye {
    font-size: 1.15em;
}

div.escalated_ticket,
div.new_ticket {
    background-color: red !important;
}

div.closed_ticket {
    background-color: #ccc !important;
}

div.progressing_ticket {
    background-color: orange !important;
}

div.closed_ticket_waiting {
    background-color: green !important;
}

table.ajaxtable td.anew div {
    color: white;
    background-color: red;
    padding: 2px 5px;
}

table.ajaxtable td.bprogressing div {
    color: white;
    background-color: orange;
    padding: 2px 5px;
}

table.ajaxtable td.cclosed_ac div {
    color: white;
    background-color: green;
    padding: 2px 5px;
}

table.ajaxtable td.dclosed_c div {
    color: white;
    background-color: #ccc;
    padding: 2px 5px;
}

table.ajaxtable td.eclosed_s div {
    color: white;
    background-color: #ccc;
    padding: 2px 5px;
}

table.ajaxtable td.eclosed_a div {
    color: white;
    background-color: #ccc;
    padding: 2px 5px;
}

table.ajaxtable td.within_commit_time div {
    color: white;
    background-color: green;
    padding: 2px 5px;
}

table.ajaxtable td.nearly_over_commit_time div {
    color: white;
    background-color: orange;
    padding: 2px 5px;
}

table.ajaxtable td.over_commit_time div {
    color: white;
    background-color: red;
    padding: 2px 5px;
}

table.ajaxtable td.ticket_closed div {
    color: white;
    background-color: #bbb;
    padding: 2px 5px;
}

table.ajaxtable tr.ticket_closed td {
    color: #bbb;
}

table.ajaxtable tr.ticket_closed td i {
    color: #ddd;
}

table.ajaxtable tr.ticket_closed td svg.svg-inline--fa-bell {
    color: #ddd !important;
    display: none;
}

table.ajaxtable tr.my_ticket td {
    font-weight: bold;
    color: #222;
}

table.ajaxtable tr.no_owner td {
    font-weight: bold;
    color: red;
}

table.ajaxtable tr.no_owner td.tick_watch_status svg.svg-inline--fa-eye.grey {
    color: #666;
}

div.ticket_container {
    padding: 0;
    position: relative;
    clear: both;
    margin-bottom: 10px;
}

div.ticket_text {
    position: relative;
    font-size: 14px !important;
}

div.ticket_text.next_step.ticket_not_read:not(.right) {
    padding-right: 50px;
}

div.ticket_text.ticket_message_text>p:last-child {
    display: none;
}

div.ticket_text.ticket_message_text blockquote {
    background-color: white;
    border-left: 4px solid var(--lor-color);
    padding: 10px;
    width: 90%;
    margin: 15px 0 15px 10px;
}

div.ticket_text.ticket_message_text blockquote p:last-child {
    display: block;
}

div.ticket_text.ticket_message_text div p:last-child {
    display: block;
}

div.ticket_text.ticket_message_text div[role='application'] {
    margin: 2px 0 12px 0;
}

div.ticket_text.ticket_data {
    margin-bottom: 2px !important;
}

div.ticket_box {
    background-color: #fff;
    font-size: 1em;
    line-height: 1.7em;
    border-bottom: 3px solid white;
    margin-bottom: 10px;
    position: relative;
    margin-top: 10px;
}

div.ticket_box.ticket_box_left {
    padding-bottom: 0;
}

div.ticket_box.ticket_box_right {
    padding: 0;
    background-color: white;
}

div.ticket_box.ticket_box_allow_two_colums.ticket_box_two_columns.ticket_box_left {
    width: 59.25%;
    position: absolute;
    top: 0;
    left: 0;
    margin-top: 0;
    overflow-y: scroll;
    overflow-x: hidden;
    height: 300px;
    padding: .5% 5px .5% .5%;
}

div.ticket_boxx.ticket_box_allow_two_colums.ticket_box_two_columns.ticket_box_left.ticket_box_no_overflow {}

div.ticket_box.ticket_box_allow_two_colums.ticket_box_two_columns.ticket_box_right {
    width: 39.4%;
    margin-left: 60.8%;
}

div.ticket_box.ticket_box_allow_two_colums.ticket_box_two_columns.ticket_box_right div#box_ticket_form div.form_right {
    width: 68.75%;
}

div.ticket_tab {
    position: relative;
    width: 20%;
    background-color: #fafafa;
    padding: 1% 1% 0 1.25%;
    font-size: 1.25em;
    display: none;
}

div.ticket_tab.wider {
    width: 33%;
}

div.ticket_tab:before {
    content: ' ';
    position: absolute;
    width: 0;
    height: 0;
    right: -38px;
    top: 0;
    border: 19px solid;
    border-color: transparent transparent #fafafa #fafafa;
}

div.ticket_datetime {
    width: 70px;
    float: left;
    clear: both;
    padding: 8px 8px 9px 8px;
    background-color: #f4f4f4;
    margin-right: 10px;
}

div.ticket_text_container {
    width: calc(100% - 755px);
    position: relative;
    border-radius: 10px;
    overflow: hidden;
    margin-left: 425px;
}

div.ticket_container.myself div.ticket_text_container {}

div.ticket_container.not_visible_for_submitter div.ticket_text_container div.ticket_text {
    border-left: 10px solid var(--lor-color);
    padding-left: 10px;
}



div.ticket_text_lor {
    border-left: 10px solid var(--lor-color);
    padding-left: 10px;
}

div.ticket_text_container.ticket_submitter {}

div.ticket_container div.ticket_text {
    padding: 10px;
    background-color: #f4f4f4;
    clear: both;
}

div.ticket_container div.ticket_text.hidden {
    display: none;
}

div.ticket_container div.ticket_text div.cms_quote {
    clear: both;
    padding: 1% 1%;
    width: 99%;
    font-style: italic;
    margin: 16px .5%;
    border-left: 3px solid var(--lor-color);
    border-right: 3px solid var(--lor-color);
    font-size: 1.0em !important;
    background-color: white;
    box-sizing: border-box;
    font-family: 'OS', Verdana, Arial, Helvetica, sans-serif !important;
}

div.ticket_container div.ticket_text:last-child {
    margin-bottom: 0;
}

div.ticket_container div.ticket_text div.cms_code {
    clear: both;
    padding: 10px;
    width: calc(100% - 20px);
    margin: 16px .5%;
    background-color: white !important;
    border: 1px solid white;
    font-family: Consolas, "Andale Mono", "Lucida Console", "Lucida Sans Typewriter", Monaco, "Courier New", "monospace" !important;
    font-size: 1.0em !important;
    box-sizing: border-box;
}

div.ticket_text_container div.ticket_text.ticket_data {
    padding: 0;
}

div.ticket_text_container.lorentz div.ticket_text.ticket_data {
    padding: 0;
}

div#maincontainer div.ticket_container div.ticket_text ul,
div#maincontainer div.ticket_container div.ticket_text ol {
    margin: 15px 10px 15px 25px;
}

div#maincontainer div.ticket_container div.ticket_text ul li,
div#maincontainer div.ticket_container div.ticket_text ol li {
    margin: 6px 10px 6px 0px;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line {
    clear: both;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_left {
    padding: 10px 10px 10px 13px;
    width: 140px;
    box-sizing: border-box;
    display: inline-block;
    vertical-align: top;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_right {
    padding: 10px 10px 10px 2px;
    width: calc(100% - 155px);
    display: inline-block;
    box-sizing: border-box;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents:not(:first-child) {
    border-top: 1px solid white !important;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents div.ticket_left {
    font-weight: bold;
    padding: 10px 10px 10px 0;
    width: 140px !important;
    clear: both;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents div.ticket_right {
    padding: 10px 0 10px 0;
    width: calc(100% - 365px);
    display: inline-block;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents div.ticket_right:last-child {
    text-align: right;
    float: right;
    width: 220px;
    position: relative;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents:first-child div {
    padding-top: 0;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents:last-child div {
    padding-bottom: 0;
}

@media(max-width:700px) {
    div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_left {
        color: var(--lor-color);
        font-weight: bold;
        width: 100%;
        border-bottom: 1px solid white;
    }

    div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_right {
        padding-left: 10px;
        width: 100%;
    }

    div.ticket_container div.ticket_text.ticket_data div.ticket_line.ticket_compontents div.ticket_left {
        color: rgb(102, 102, 102);
        border-bottom: none !important;
    }
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full {
    padding: 1% 2%;
    width: 96%;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full.textarea {
    padding: 0 2% 1% 2%;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full table {
    background-color: white;
    font-size: 0.95em;
    width: 100%;
    margin: 0;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full table td,
div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full table th {
    padding: 5px;
    border-bottom: 1px solid #CCE7F5;
    border-right: 1px solid #CCE7F5;
}

div.ticket_container div.ticket_text.ticket_data div.ticket_line div.ticket_full table th {
    font-weight: bold;
    text-align: left;
}

div.ticket_text_container.lorentz div.ticket_text {
    background-color: var(--lor-color-1);
}

div.ticket_text_container.lorentz div.ticket_text.ticket_files.jpg:not(.beginning_of_line) {
    padding-left: 0 !important;
    background-image: none !important;
    width: calc(33.3333333333% - 3.33333333333px);
}

div.ticket_text_container.lorentz div.ticket_text.ticket_files.jpg.beginning_of_line {
    width: calc(33.3333333333% - 3.33333333333px);
}

div.ticket_container div.ticket_text {
    margin-bottom: 5px;
}

div.ticket_container div.ticket_text.ticket_files {
    padding: 8px;
    margin-bottom: 5px;
    position: relative;
}

div.ticket_container div.ticket_text.ticket_files i {
    margin: 0 5px;
}

div.ticket_container div.ticket_text.ticket_files svg.svg-inline--fa.fa-folder-open {
    font-size: 14px !important;
}

div.ticket_container div.ticket_text.ticket_files div.picture_series.crop {
    margin: 0 !important;
}

div.ticket_container div.ticket_text.ticket_files div.picture_series.crop i {
    margin: 0 !important;
}

div#maincontainer div.ticket_container div.ticket_text.ticket_files a:link,
div.ticket_container div.ticket_text.ticket_files a:visited {
    margin: 0 !important;
    text-decoration: none;
}

div#maincontainer div.ticket_container div.ticket_text.ticket_files a:hover {
    text-decoration: underline;
}

div.ticket_container div.ticket_text.ticket_files.jpg {
    width: calc(33.3333333333% - 3.33333333333px);
    margin-right: 5px;
    padding: 0 !important;
    display: inline-block;
    text-align: center;
    box-sizing: border-box;
    margin-bottom: 0px;
}

div.ticket_container div.ticket_text.ticket_files.jpg.end_of_line {
    margin-right: 0;
}

div.ticket_container div.ticket_text.ticket_files.jpg img {
    margin: 0;
    padding: 0;
    width: 100%;
    display: block;
}

div.ticket_container div.ticket_text.next_step {
    clear: both;
    text-align: right;
}

div.ticket_container div.ticket_text.next_step.hasSmallButton {
    padding-right: 50px !important;
}

div.ticket_container div.ticket_text.next_step:not(.right) {
    padding-right: 5px;
}

div.ticket_container div.ticket_text.next_step.no-message-sent {
    padding-right: 12px;
}

div.ticket_container div.ticket_text p,
div.ticket_text pre {
    margin: 0 4px 10px 4px;
}

div.ticket_container div.ticket_text pre {
    font-size: 1.25em;
}

div.ticket_container div.ticket_text.ticket_title {
    margin-bottom: 3px;
}

div.ticket_container div.ticket_text.ticket_title p {
    margin: 5px 6px;
}

div.ticket_container div.ticket_text.next_step p {
    margin: 0 6px;
    font-size: 0.90em;
    text-align: right;
}

div.ticket_person {
    width: 300px;
    padding: 8px 13px;
    float: left;
    background-color: #f4f4f4;
    position: relative;
    box-sizing: border-box;
}

div.ticket_person.ticket_submitter.ticket_submitter_closed {}

div.ticket_person.lorentz {
    background-color: var(--lor-color-1);
}

div.ticket_person.ticket_submitter {
    float: right;
    margin-right: 0;
    margin-left: 30px;
    padding-right: 45px;
}

div.ticket_person:before {
    content: ' ';
    position: absolute;
    width: 0;
    height: 0;
    right: -24px;
    top: 0;
    border: 12px solid;
    border-color: #f4f4f4 transparent transparent #f4f4f4;
}

div.ticket_person.ticket_submitter:before {
    left: -24px;
    border-color: #f4f4f4 #f4f4f4 transparent transparent;
}

div.ticket_person.lorentz:before {
    border-color: var(--lor-color-1) transparent transparent var(--lor-color-1);
}

div.ticket_person.lorentz.ticket_submitter:before {
    border-color: rgba(0, 135, 206, .1) rgba(0, 135, 206, .1) transparent transparent;
}

div.ticket_person_pic {
    position: absolute;
    width: 60px;
    height: 60px;
    background-color: white;
    border-radius: 30px;
    right: 8px;
    top: -47px;
    display: none;
}

div.ticket_title {
    font-weight: bold;
    margin-bottom: 3px;
}

div.ticket_commit {
    background-color: #f4f4f4;
    width: 100%;
    font-size: 1.5em;
    margin: 10px 0;
    height: 85px;
    position: relative;
}

div.ticket_commit.invalid_ticket svg,
div.ticket_commit.closed svg,
div.ticket_commit.not_picked svg,
div.ticket_commit.take_ownership svg {
    position: absolute;
    color: red;
    font-size: 2em;
    margin-right: 10px;
    left: 25px;
    top: 23px;
}

div.ticket_commit.closed div svg,
div.ticket_commit.not_picked div svg,
div.ticket_commit.take_ownership div svg {
    position: relative;
    top: -5px;
    left: 0;
    margin: 0;
    color: white;
}

div.ticket_commit div {
    float: right;
    padding: 22px 25px 27px 25px;
    background-color: #aaa;
    color: #333;
    margin: 10px;
    height: 15px;
    width: 100px;
    text-align: center;
}

div.ticket_commit p {
    float: left;
    margin: 30px 0 0 85px;
}

div.ticket_commit div:hover,
div.ticket_commit.take_ownership.taking div {
    cursor: pointer;
    color: white;
    background-color: var(--lor-color);
}

div#box_ticket_form div.form_left {
    width: 405px;
    box-sizing: border-box;
}

div#box_ticket_form div.form_right {
    width: calc(100% - 735px);
}

div#box_ticket_form .form_textarea {
    height: 250px;
}

div#box_ticket_form div.form_file_div div.form_upload_jpg {
    width: 32.6666666666666%;
    border: none !important;
}

div#box_ticket_form div.form_file_div div.form_upload_empty {
    overflow: hidden;
    width: 32.6666666666666%;
}

div#box_tick_message_display {
    width: 96%;
    padding: 2%;
    border: 1px solid #ccc;
    margin: 15px 0;
}

div.ticket_text_container.lorentz div.ticket_text.ticket_action,
div.ticket_text_container div.ticket_text.next_step.ticket_action {
    color: white;
    background-color: var(--lor-color);
    font-weight: bold;
    text-transform: uppercase;
    text-align: left;
}

div.ticket_text_container.lorentz div.ticket_text.ticket_action div.loronly,
div.ticket_text_container div.ticket_text.next_step.ticket_action div.loronly {
    color: var(--lor-color) !important;
    background-color: white !important;
    font-size: 0.85em !important;
    padding: 1px 3px !important;
    margin-left: 10px;
}

div.ticket_text_container.lorentz div.ticket_text.ticket_action.right,
div.ticket_text_container div.ticket_text.next_step.ticket_action.right {
    text-align: right;
}

div.ticket_text_container div.ticket_text.next_step.ticket_action.auto-close.right {
    padding-right: 60px;
}

svg.svg-inline--fa.fa-eye.fa-lg {
    color: var(--lor-color);
    margin-left: 4px;
}

svg.svg-inline--fa.fa-eye.fa-lg:hover {
    color: var(--lor-color-dark);
}

div.form_right {
    position: relative;
}

input#f_1_tick_message_note.form_text {
    position: relative;
    background-color: red;
    color: white;
    border: 1px solid red;
}

div.form_line.form_tick_message_key_tick_message_note {
    display: none;
}

div.ticket_header_container {
    margin-bottom: 10px;
    min-height: 100px;
    width: 100%;
}

div.ticket_header_container div.ticket_header {
    position: relative;
    display: flex;
    flex-direction: row;
    flex-wrap: nowrap;
    align-items: stretch;
    align-content: stretch;
    width: 100%;
    column-gap: 5px;
}

div.ticket_header_container div.ticket_header_box {
    display: flex;
    flex-direction: row;
    flex: 5;
}

div.ticket_header_box h2 {
    position: absolute;
    font-size: 1.1em;
    color: white;
    margin: 0;
    left: 8px;
    top: 8px;
}

div.ticket_header_box {
    position: relative;
    background-color: var(--lor-color);
    color: white;
    text-align: center;
    align-content: center;
    float: left;
    padding: 38px 8px 18px 8px;
    box-sizing: border-box;
    justify-content: center;
}

div.ticket_header_box:not(.is_lorentz):nth-child(7) {
    margin-right: 0;
}

div.ticket_header.is_lorentz.ticket_header_watch div.ticket_header_box {}

div.ticket_header_box:last-child,
div.ticket_header.is_lorentz div.ticket_header_box:last-child {
    margin-right: 0;
}

div.ticket_header_box.clickable:hover,
div.ticket_header.is_lorentz div.ticket_header_box.clickable:hover {
    background-color: var(--lor-color-dark);
}

div.ticket_header_box.watch,
div.ticket_header.is_lorentz div.ticket_header_box.watch {
    float: right;
    margin-right: 0;
    font-size: 3em;
    line-height: 0;
    cursor: pointer;
    padding-top: 43px;
    flex: 2 !important;
}

div.ticket_header_box.ticket_id {
    flex: 3 !important;
}

div.ticket_header_box.ticket_id span {
    display: block;
    font-size: 1.5em;
    margin-top: 10px;
}

div.ticket_header_box.watch i,
div.ticket_header.is_lorentz div.ticket_header_box.watch i {
    margin-top: 23px;
}

div.ticket_header_box.watch i.watch_off,
div.ticket_header.is_lorentz div.ticket_header_box.watch i.watch_off {
    color: #ccc;
}

div.ticket_header_box div.priority,
div.ticket_button {
    position: absolute;
    top: 0;
    right: 0;
    background-color: white;
    width: 30px;
    height: 30px;
    color: var(--lor-color);
    z-index: 1000;
    text-align: center;
}

div.ticket_button.ticket_alert {
    color: white !important;
    background-color: red !important;
}

div.ticket_header_box div.priority.clickable:hover,
div.ticket_button.clickable:hover {
    background-color: var(--lor-color-dark) !important;
    color: white !important;
}

div.ticket_header_box div.priority i,
div.ticket_button i {
    position: relative;
    top: 3px;
}

div.ticket_header_box div.priority.high {
    color: orange;
}

div.ticket_header_box div.priority.critical {
    color: red;
}

div.ticket_header_box.new,
div.ticket_header_box.escalated {
    background-color: red;
}

div.ticket_header_box.progressing {
    background-color: orange;
}

div.ticket_header_box.closed-ac {
    background-color: green;
}

div.ticket_header_box.not_owned {
    background-color: red;
}

div.ticket_header_box.over_commit {
    background-color: red;
}

div.ticket_header_box.nearly_over_commit_time {
    background-color: orange;
}

div.ticket_header_box.within_commit {
    background-color: green;
}

div.form_line.form_tick_message_key_tick_message_sales_enquiry_enquiry.tick_message_sales_enquiry_enquiry {
    display: none;
    border: 1px solid red;
}

div.ticket_text input.form_submit {
    min-width: 100px;
    font-size: 1em;
    margin-right: 4px;
    padding: 16px 10px 25px 10px;
    min-height: 50px;
    margin: 0 5px 10px 0;
    min-width: auto;
}

div#maincontainer a.tick_update:link,
div#maincontainer a.tick_update:visited {
    background-color: var(--lor-color);
    color: white;
    margin: 10px 0 6px 8px;
    padding: 6px 6px 5px 6px;
    text-decoration: none;
    float: right;
}

div#maincontainer a.tick_update:hover {
    background-color: var(--lor-color-dark);
}

div#maincontainer a.tick_update i {
    margin-right: 6px;
    position: relative;
    top: -1px;
}

div#box_tick_lorentz_functions {
    width: 100%;
    background-color: #f4f4f4;
    clear: both;
    border-top: 8px solid white;
}

div#box_tick_lorentz_functions p {
    width: 405px;
    float: left;
    padding: 10px;
}

div#box_tick_lorentz_functions div.tick_button {
    float: left;
    margin-right: 5px;
    width: 110px;
    height: 90px;
    color: white;
    background-color: var(--lor-color);
    padding: 8px;
    font-size: .95em;
    line-height: 1.5em;
}

div#box_tick_lorentz_functions div.tick_button.disabled {
    background-color: #ccc;
}

div#box_tick_lorentz_functions div.tick_button svg.svg-inline--fa {
    color: white;
    font-size: 2em;
    margin: 3px 0 10px 0;
}

div#box_tick_lorentz_functions div.tick_button:not(.disabled):hover {
    cursor: pointer;
    background-color: var(--lor-color-dark);
}

div.picked_watchers {
    box-sizing: border-box;
    width: 100%;
    padding: 15px;
    background-color: #f4f4f4;
    margin-bottom: 5px;
    color: #333;
    position: relative;
    height: 100px;
}

div.picked_watchers p {
    color: var(--lor-color) !important;
}

div.picked_watchers div.form_submit {
    position: absolute;
    top: 7px;
    right: 10px;
    height: 120px;
    width: 120px;
    padding: 0 !important;
    overflow: hidden;
    text-align: center;
}

div.picked_watchers div.form_submit i {
    display: block;
    font-size: 60px;
    margin-bottom: 5px;
    margin-top: 20px;
}

div.watcher {
    float: left;
    padding: 3px 5px;
    background-color: var(--lor-color);
    color: white;
    margin: 0 3px 3px 0;
}

div.watcher svg.svg-inline--fa {
    position: relative;
    top: -2px;
}

div.watcher:hover {
    background-color: var(--lor-color-dark);
    cursor: pointer;
}

textarea#picked_watchers_message {
    box-sizing: border-box;
    width: 100%;
    height: 100%;
    font-size: 1.1em;
    color: #444;
    border: 1px solid white;
    resize: none;
    background-color: #f4f4f4;
    padding: 15px;
}

textarea#picked_watchers_message:active {
    box-shadow: none;
}

div.ticket_text table {
    margin: 12px 8px;
    width: 98%;
    border-top: 1px solid #aaa;
}

div.ticket_text table td {
    border-bottom: none;
    padding: 8px 5px;
}

div.ticket_text table tr:first-child td {
    font-weight: bold;
}

i.category2_tmp {
    font-size: 1.15em;
    position: absolute;
    top: 8px;
    left: -20px;
    color: var(--lor-color);
}

div.ticket_text_container div.alternative_message {
    text-transform: none;
    float: right;
    font-weight: normal !important;
}

div.ticket_text_container.ticket_submitter div.alternative_message {
    float: left;
}

div.ticketing_recent_container {
    min-height: 50px;
    width: 100%;
    margin-bottom: 18px;
    overflow: auto;
    display: flex;
    flex-direction: row;
    flex-wrap: nowrap;
    align-items: stretch;
}

div.ticketing_recent_container:before,
div.ticketing_recent_container:after {
    content: "";
    display: table;
}

div.ticketing_recent_container:after {
    clear: both;
}

div.ticketing_recent {
    box-sizing: border-box;
    float: left;
    text-align: center;
    background-color: #f4f4f4;
    padding: 10px;
    margin-right: 1%;
    width: 17%;
    color: #666 !important;
    cursor: pointer;
}

div.ticketing_recent:last-child {
    margin-right: 0;
}

div.ticketing_recent:not(.header):hover {
    background-color: var(--lor-color-dark) !important;
    color: white !important;
}

div.ticketing_recent.header {
    color: white !important;
    background-color: var(--lor-color-dark) !important;
    text-align: left;
    font-weight: bold;
    width: 10%;
}

table.standard_table.ticketing th,
table.standard_table.ticketing td {
    padding: 8px;
    text-align: left;
}

table.standard_table.ticketing th.ticketing_expand,
table.standard_table.ticketing td.ticketing_expand {
    width: 30px !important;
    min-width: 30px !important;
    text-align: center;
}

table.standard_table.ticketing th.ticketing_checkbox,
table.standard_table.ticketing td.ticketing_checkbox {
    width: 30px !important;
    min-width: 30px !important;
    text-align: center;
}

table.standard_table.ticketing th.ticketing_code,
table.standard_table.ticketing td.ticketing_code {
    width: 10%;
}

table.standard_table.ticketing th.ticketing_description,
table.standard_table.ticketing td.ticketing_description {
    width: 100%;
    font-weight: bold;
}

table.standard_table.ticketing th.ticketing_description_regular,
table.standard_table.ticketing td.ticketing_description_regular {
    width: 100%;
    font-weight: normal;
}

table.standard_table.ticketing tr.ticketing_chapterName th,
table.standard_table.ticketing tr.ticketing_chapterName td {
    background-color: #f4f4f4;
}

table.standard_table.ticketing th {
    color: white;
}

table.standard_table.ticketing i.ticketing_checkbox {
    cursor: pointer;
}

table.standard_table.ticketing i.green {
    color: green;
}

table.standard_table.ticketing i.orange {
    color: orange;
}

table.standard_table.ticketing i.red {
    color: red;
}

table.standard_table.ticketing i:hover {
    color: var(--lor-color-dark) !important;
}

div.ticketing_expand_to_full_size {
    width: 35px;
    height: 35px;
    position: absolute;
    top: 6px;
    right: 6px;
    overflow: hidden;
}

div.ticketing_expand_to_full_size a {
    color: white !important;
    background-color: var(--lor-color);
    padding: 15px 0 0 0;
    line-height: 3.3em;
    margin: 0 !important;
}

div.ticketing_expand_to_full_size a:hover {
    background-color: var(--lor-color-dark);
}

div.fccchistory,
div.failure_code,
div.warranty_process {
    padding: 10px !important;
    background-color: var(--lor-color) !important;
    color: white !important;
    cursor: pointer;
    width: 46px;
    height: 46px;
    text-align: center !important;
    display: inline-block;
    border-radius: 2px;
    position: relative;
    box-sizing: border-box;
    line-height: 1.9em;
    vertical-align: top;
}

div.failure_code {
    line-height: 1.7em;
}

div.fccchistory,
div.warranty_process {
    margin-left: 5px;
}

div.warranty_process {
    width: 110px;
    overflow: visible;
    box-sizing: border-box !important;
}

div.warranty_process svg.svg-inline--fa.fa-chevron-right {
    margin: 0 4px 0 5px;
    font-size: 10px;
    position: relative;
    top: -1px;
}

div.warranty_process svg.svg-inline--fa.fa-check-square {
    margin-left: 6px;
}

div.warranty_process:not(.noHover):hover {
    background-color: var(--lor-color-dark) !important;
}

div.warranty_process.warrantyActive_1,
.warrantyActive_1 {
    background-color: darkorange !important;
}

div.warrantyBubble {
    position: absolute;
    right: -9px;
    top: -9px;
    background-color: red;
    color: white;
    padding: 0 3px 2px 3px;
    border-radius: 7px;
    min-width: 18px;
    font-size: 0.9em;
    line-height: 2em;
    text-align: center;
}

div.warrantyBubble:hover {
    background-color: darkred;
}

.warrantyActive_1:not(.noHover):hover {
    background-color: red !important;
}

.warrantyActive_1.warrantyStatus_1,
.warrantyClosed.warrantyClosed_0 {
    background-color: red !important;
}

.warrantyActive_1.warrantyStatus_1:not(.noHover):hover,
.warrantyClosed.warrantyClosed_0:not(.noHover):hover {
    background-color: darkred !important;
}

.warrantyActive_1.warrantyStatus_2,
.warrantyClosed.warrantyClosed_1 {
    background-color: green !important;
}

.warrantyActive_1.warrantyStatus_2:not(.noHover):hover,
.warrantyClosed.warrantyClosed_1:not(.noHover):hover {
    background-color: darkgreen !important;
}

.warrantyActive_1.warrantyStatus_3 {
    background-color: darkgreen !important;
}

.warrantyActive_1.warrantyStatus_3:not(.noHover):hover {
    background-color: rgb(0, 80, 0) !important;
}

td div.warrantyActive_1,
td div.warrantyClosed {
    text-transform: uppercase;
    padding: 0 5px;
    min-height: 42px;
    line-height: 1.75em;
    vertical-align: top;
    box-sizing: border-box;
}

div.warranty_process.warrantyClosed {
    background-color: green !important;
}

div.warranty_process.warrantyClosed:not(.noHover):hover {
    background-color: darkgreen !important;
}

div.warranty_process.disabled,
div.fccchistory.disabled {
    background-color: #ccc !important;
    cursor: inherit;
}

div.fccchistory:not(.disabled):not(.noHover):hover,
div.failure_code:hover {
    background-color: var(--lor-color-dark) !important;
}

div.failure_code.green {
    background-color: green !important;
}

div.failure_code.green:hover {
    background-color: darkgreen !important;
}

table.ticketing_fcode_table_header,
table.ticketing_closecode_table_header {
    margin-bottom: 5px !important;
}

.ticketing_td_expand {
    text-align: center !important;
}

.ticketing_td_fcode_code,
.ticketing_td_closecode_code {
    font-weight: bold;
    width: 6% !important;
    text-align: center !important;
}

.ticketing_td_closecode_description,
.ticketing_td_fcode_description {
    font-weight: bold;
    width: 91% !important;
}

.ticketing_td_closecode_level2,
.ticketing_td_ccode_code {
    width: 6% !important;
    text-align: center !important;
}

.ticketing_td_closecode_level2_description,
.ticketing_td_ccode_description {
    width: 91% !important;
}

table.standard_table.ticketing tr td.ticketing_td_expand i.material-icons.ticketing_expand {
    transform: rotate(0deg);
    transition: transform .4s;
}

table.standard_table.ticketing tr td.ticketing_td_expand i.material-icons.ticketing_expand:hover {
    color: var(--lor-color) !important;
}

table.standard_table.ticketing tr td.ticketing_td_expand i.material-icons.ticketing_expand i:hover {
    color: white !important;
}

table.standard_table.ticketing tr.selected_closecode td.ticketing_td_expand i.material-icons.ticketing_expand,
table.standard_table.ticketing tr.selected_fcode td.ticketing_td_expand i.material-icons.ticketing_expand {
    transform: rotate(180deg);
}

table.failure_codes {
    margin-top: 5px;
    margin-bottom: 0 !important;
    cursor: pointer;
}

table.cause_codes {
    display: none;
    margin-bottom: 0 !important;
    margin-top: 5px !important;
}

table.cause_codes.selected_fcode {
    display: block;
}

table.close_codes {
    display: none;
    margin-bottom: 0 !important;
    margin-top: 5px !important;
}

table.close_codes.selected_closecode_ccode_set {
    display: block;
}

table.standard_table td.ticketing_components_category {
    width: 15% !important;
}

table.standard_table td.ticketing_components_name {
    width: 20% !important;
}

table.standard_table td.ticketing_components_sn {
    width: 10% !important;
}

table.standard_table td.ticketing_components_fcode_ccode {
    width: 50% !important;
    line-height: 2.3em;
}

table.standard_table td.ticketing_components_fcode_ccode div {
    clear: both;
}

table.standard_table td.ticketing_components_fcode_action {
    min-width: 1% !important;
    width: auto !important;
    margin: auto 8px !important;
}

table.standard_table td.ticketing_td_fcode_description i {
    color: var(--lor-color);
    top: -3px !important;
    font-size: 1.5em;
}

div.fcode_div,
div.ccode_div {
    float: left;
    margin-right: 8px !important;
    color: white;
    font-weight: bold;
    padding: 3px 5px;
    background-color: var(--lor-color);
    min-width: 25px;
    margin: 2px 0;
    text-align: center;
    line-height: 1.5em !important;
}

table.fcodes_table tr td.tecticket_component {
    height: 60px;
}

table.fcodes_table tr td:nth-child(5) {
    width: 220px !important;
    text-align: right;
    vertical-align: middle;
}

table.fcodes_table tr td:nth-child(6) {
    width: 30px !important;
    text-align: center;
}

table.fcodes_table tr td:nth-child(6) i {
    cursor: pointer;
}

div.ticket_image_archived {
    background-color: var(--lor-color);
    color: white;
    position: absolute;
    top: 8px;
    left: 8px;
    width: 24px;
    height: 24px;
    overflow: hidden;
    line-height: 1.7em;
    font-size: 14px !important;
}

div.ticket_image_archived i {
    position: absolute;
    left: 6px;
    top: 5px;
}

table.standard_table.ticketing tr.selectedChapter td.ticketing_td_expand i.material-icons.ticketing_expand {
    transform: rotate(180deg);
}

div.ticketing_datarequest_button,
div.ticketing_pick_datarequest {
    background-color: #ddd;
    color: var(--lor-color-dark);
    padding: 15px 11px;
    width: 32.6666666666666666%;
    cursor: pointer;
    text-align: center;
    box-sizing: border-box;
    min-height: 50px;
    min-width: 50px;
    overflow: hidden;
    height: 50px;
}

div.ticketing_datarequest_button {
    width: 170px;
    margin-left: 5px;
}

div.ticketing_datarequest_button:hover,
div.ticketing_pick_datarequest:hover {
    background-color: var(--lor-color);
    color: white;
}

table.ticketing_datarequest_button.openForm {
    cursor: pointer;
}

table.ticketing_datarequest_button tr td.red {
    color: #666 !important;
}

table.ticketing_datarequest_button.openForm tr td.red {
    color: red !important;
}

div.ticketing_datarequest_button {
    background-color: var(--lor-color);
    color: white;
    float: right;
    width: auto;
    margin-bottom: 5px;
}

div.ticketing_datarequest_button:hover {
    background-color: var(--lor-color-dark);
}

div.ticketing_datarequest_button.closeForm,
div.ticketing_datarequest_button.historyForm {
    width: 40px;
}

div.ticketing_datarequest_button div.loronly {
    background-color: white !important;
    color: var(--lor-color) !important;
}

p.ticketing_datarequest_closed {
    width: 99.5%;
    text-align: right;
    font-size: 0.9em;
}

div.ticketing_datarequest {
    margin-bottom: 10px;
}

textarea.ticket_datarequest_data {
    display: none;
}

div.ticket_text.ticket_datarequest {
    padding: 12px 12px 7px 12px;
}

div.ticket_text.ticket_datarequest:after {
    content: ".";
    clear: both;
    display: block;
    height: 0px;
}

div.ticket_text.ticket_datarequest div.JSFormLine {
    background-color: white;
}

div.ticketing_datarequest table.standard_table tr:first-child td,
div.ticket_text.ticket_datarequest table.standard_table tr:first-child td {
    border-top: 1px solid #eee !important;
    font-weight: normal !important;
}

table.standard_table.openForm tr.data_editable td i.pencil_editable {
    display: none !important;
}

table.standard_table.openForm tr.data_editable:hover td i.pencil_editable {
    display: block !important;
}

table.standard_table.openForm tr.data_editable:hover td i.check_data_completed {
    display: none !important;
}

table.standard_table tr.data_editable td i.check_data_completed {
    font-size: 1.5em;
}

div.ticketing_datarequest table td,
div.ticket_text.ticket_datarequest table td {
    padding: 12px !important;
    font-size: 1em;
}

div.ticket_text.ticket_datarequest table {
    margin: 0 0 15px 0 !important;
    width: 100%;
    border: none !important;
}

div.ticket_text.ticket_datarequest table td.red {
    color: red;
}

i.ticketing_clickable {
    color: var(--lor-color);
    margin-left: 8px;
}

i.ticketing_clickable:hover {
    color: var(--lor-color-dark);
    cursor: pointer;
}

div.ticket_text_container:not(.lorentz) i.ticketing_clickable {
    display: none;
}

div.ticket_text_container:not(.lorentz) div.ticketing_datarequest_button.closeForm,
div.ticket_text_container:not(.lorentz) div.ticketing_datarequest_button.historyForm {
    display: none;
}

i.check_data_completed {
    float: right;
    color: green;
}

span.clickable_cursor {
    cursor: pointer;
}

div.nextActionUserData {
    display: none;
}

@media (max-width: 1500px) {
    div.ticket_datetime {
        width: 75px;
        margin-right: 10px;
    }

    div.ticket_text_container,
    div.ticket_text_container {
        margin-left: 0;
        width: calc(100% - 435px);
    }

    div.ticket_text_container,
    div.ticket_text_container.ticket_submitter {
        float: right;
        margin-right: 0;
    }

    div.ticket_person,
    div.ticket_person.ticket_submitter {
        width: 300px;
        float: left !important;
        left: 0 !important;
        margin: 0 !important;
    }

    div.ticket_person:not(.myself),
    div.ticket_person.ticket_submitter:not(.myself) {
        padding-left: 54px;
    }

    div.ticket_person:not(.myself):not(.system-ticket) {
        padding-left: 55px !important;
    }

    div.ticket_person:before,
    div.ticket_person.ticket_submitter:before {
        border: none !important;
    }

    div.ticket_person:after,
    div.ticket_person.ticket_submitter:after {
        content: ' ';
        position: absolute;
        width: 0;
        height: 0;
        right: -24px;
        top: 0;
        border: 12px solid;
        border-color: #f4f4f4 transparent transparent #f4f4f4;
    }

    div.ticket_person.lorentz:after,
    div.ticket_person.ticket_submitter.lorentz:after {
        border-color: rgba(0, 135, 206, .1) transparent transparent rgba(0, 135, 206, .1);
    }

    div.ticket_person div.small_button,
    div.ticket_person.ticket_submitter div.small_button {
        left: 0;
    }

    div#box_tick_lorentz_functions p {
        width: 435px;
    }

    div#box_ticket_form div.form_left {
        width: 445px;
    }

    div#box_ticket_form div.form_right {
        width: calc(100% - 460px);
    }
}

@media (max-width: 1250px) {

    div.ticket_person div.small_button,
    div.ticket_person.ticket_submitter div.small_button {
        left: auto;
        right: 0 !important;
    }

    div.ticket_header_box,
    div.ticket_header_box.ticket_id {
        width: 100% !important;
        height: auto !important;
        float: none;
        margin-bottom: 1px;
    }

    div.ticket_header_box h2 {
        position: absolute;
    }

    div.ticket_header_box.watch {
        display: none;
    }

    div.ticket_container div.ticket_datetime {
        clear: both;
        width: 100% !important;
        text-align: center;
        margin: 5px 0 10px 0;
        background-color: transparent;
        padding: 0;
    }

    div.ticket_container div.ticket_person {
        clear: both;
        width: 100% !important;
        text-align: center;
        margin: 5px 0 10px 0;
    }

    div.ticket_container div.ticket_text_container {
        clear: both;
        width: 100% !important;
        text-align: center;
        margin: 5px 0 10px 0 !important;
    }


    div.ticket_container div.ticket_text_container div {
        text-align: left;
    }

    div.ticket_container div.ticket_text_container div.small_button {
        text-align: center;
    }

    div.ticket_container div.ticket_person {
        border-radius: 10px;
        overflow: hidden;
        margin-bottom: 10px !important;
    }

    div.ticket_container div.ticket_person:before {
        display: none !important;
    }

    div.ticket_container div.ticket_person:after {
        content: ' ';
        position: absolute;
        width: 0;
        height: 0;
        left: 50%;
        bottom: -24px;
        border: 12px solid;
        border-color: #f4f4f4 transparent transparent transparent;
        display: none;
    }

    div.ticket_container div.ticket_person.lorentz:after {
        border-color: rgba(0, 135, 206, .1) transparent transparent transparent;
    }

    div.ticket_header_container div.ticket_header_box {
        min-height: auto !important;
    }

    div.ticket_header_container div.ticket_header_box.ticket_id span {
        margin-top: 0 !important;
    }

    div#box_tick_lorentz_functions p {
        margin-bottom: 0;
    }

    div.tick_button {
        margin-top: 5px;
    }

    div.tick_button:first-child {
        clear: both;
        float: none;
    }

    div.ticketing_pick_datarequest {
        width: 100% !important;
    }
}

div.ticketContainer div.JSFormLine {
    border: none;
    border-top: 1px solid #f0f0f0;
    padding: 0;
    min-height: 40px;
}

div.ticketContainer div.JSFormLine.ticket_keep_ownership {
    min-height: 43px;
}

div.ticketContainer div.JSFormLine.ticket_message {}

div.ticketContainer div.JSFormInput.ticket_attachments {
    margin: 15px 0 10px 0;
}

div.ticketContainer div.JSFormInput.ticket_reply_to_other {
    margin: 15px 0 15px 0;
}

div.ticketContainer div.JSFormInput.ticket_message {
    margin: 15px 0;
    width: 50.5% !important;
}

div.ticketContainer div.JSFormInput.radio,
div.ticketContainer div.JSFormInput.checkboxes {
    margin: 5px 0 10px 0;
}

div.ticketContainer div.JSFormInput.ticket_submit {
    margin-left: 11.5%;
    margin-top: 15px;
}

div.ticketContainer div.JSFormLine label.JSFormMainLabel {
    float: left;
    margin-left: 0;
    width: 30%;
    margin-top: 15px;
}

div.ticketContainer div.JSFormLine div.JSFormInput {
    float: left;
    width: 69%;
}

div.ticketContainer div.JSFormLine ul.JSFormOptionContainer {
    margin: 0 !important;
}

div.ticketContainer div.JSFormLine ul.JSFormOptionContainer li {
    padding-left: 5px !important;
    margin-left: 0 !important;
}

span.siteSystemDate {
    display: inline-block;
    float: right;
    margin-left: 10px;
}

div.createWarrantyClaim {
    display: block;
    float: left;
    height: 50px;
    width: auto;
}

div.createWarrantyClaim div {
    margin-left: 0;
}

span.deviceInSite {
    display: inline-block;
    position: relative;
    white-space: nowrap;
    margin-left: 5px;
}

span.deviceInSite a {
    color: white;
    background-color: var(--lor-color);
    text-align: center;
    width: 21px;
    display: inline-block;
    margin-left: 2px;
    height: 21px;
    overflow: hidden;
    vertical-align: bottom;
    border-radius: 2px;
    top: -1px;
    line-height: 1.4em;
    position: relative;
    font-size: 1em;
}

span.deviceInSite a:hover {
    background-color: var(--lor-color-dark);
}

div.ticket_message_text p img {
    max-width: 100%;
    height: 100%;
}

div.ticket_message_text p div.picture_series.crop {
    float: none;
    height: auto;
    background-color: #f4f4f4;
}

div.ticket_message_text p div.picture_series.crop img {

    box-shadow: 0px 0px 10px 5px rgba(0, 0, 0, 0.15);

}

svg.fa-ticket.icon {
    margin-right: 8px;
}


span.ticket_linkToGlobal {
    display: block;
    margin-top: 2px;
}

span.ticket_linkToGlobal a {
    display: inline-block;
    background-color: var(--lor-color);
    color: white;
    border-radius: 2px;
    padding: 0 3px;
    font-size: 12px;
}

span.ticket_linkToGlobal a:hover {
    background-color: var(--lor-color-dark);
}